Contact US Online Casinos

Whether you have a question about one of our reviews, a correction to flag, or an idea for future coverage, this page tells you how to reach us and what happens after you do. We cover real money online casinos available to US players, and we take the accuracy of that information seriously — so your feedback genuinely matters.

How to Reach Us

Email is the most direct route to our editorial team. We read every message personally and aim to respond within two working days. Please write to us at [email protected].

To help us get back to you as quickly as possible, a little context goes a long way. A short description of what your message is about — which casino, which page, or what kind of question — means we can route it to the right person straight away rather than asking follow-up questions first.

What You Can Write to Us About

We welcome messages of all kinds. Below are the most common reasons people contact the team:

Accuracy corrections — If you notice a rating, offer detail, or piece of information that looks out of date or incorrect, please tell us. We review flagged content promptly.
General questions — Not sure how a particular casino offer works, or what a term in one of our reviews means? Ask us directly.
Content suggestions — If there is a topic, casino type, or aspect of US online gambling you would like us to cover, we genuinely consider reader input when planning future pages.
Editorial and partnership enquiries — If you represent a brand or organisation and want to discuss how we work, please introduce yourself and outline what you have in mind. We will be straightforward with you about our editorial standards.
Responsible gambling concerns — If you or someone you know is struggling with gambling, mention it in your message and we will point you toward support resources. You can also find guidance on our best non-GamStop casinos page, which includes information on self-exclusion tools.
Technical issues — Broken links, pages that do not load correctly, or anything else that affects how the site functions are all worth letting us know about.

What Happens After You Email

Your message is read by a real member of our team — not filtered through an automated triage system. We do not send templated replies as a substitute for a considered response.

Our target is to get back to you within two working days. During periods of heavy traffic it may take slightly longer, but we will always follow up. If your message involves a factual correction, we will also let you know the outcome of our review.

Our Editorial Standards

This site exists to help US players find online casinos with strong payout records, fair terms, and proper licensing. Every casino featured on these pages has been researched against criteria that include payout rates, bonus conditions, banking options, and regulatory standing.

A few principles guide everything we publish:

Commercial relationships do not determine rankings. Casinos are assessed on their merits; commission arrangements do not buy position.
We never claim tested results we have not produced. Where we describe payout speeds or RTP figures, those come from published operator data, not from deposits and withdrawals we have personally made.
Offers are reported with their material conditions — wagering requirements, eligible games, expiry dates — not in isolation.
We do not imply that any casino guarantees winnings. Games of chance carry a house edge, and outcomes are never predictable.

If something on the site falls short of those standards, we want to know. Reader scrutiny is part of how we keep the content honest.

A Word on Responsible Gambling

Online casino gambling is legal in a growing number of US states, but it is not without risk. If your reason for contacting us relates to a concern about your own gambling or someone else's, please also consider reaching out to a dedicated support service:

National Council on Problem Gambling (NCPG): Call or text the helpline on 1-800-522-4700, available 24 hours a day.
Gamblers Anonymous: gamblersanonymous.org offers meeting directories and peer support across the US.
State self-exclusion programmes: Most regulated US gambling states operate voluntary self-exclusion schemes. Contact your state's gaming control board to enrol.

We are not a counselling service, but we will always take these messages seriously and respond with care.

About This Site

US Online Casinos (about-croatia.com) is an independent comparison site focused on the US market. We research and rank online casino options available to American players, with a particular focus on payout performance, licensing, and bonus transparency. Our editorial team reviews offers, terms and platform features — we do not operate any casino ourselves, and we do not hold or process player funds.

If you arrived here through one of our reviews and have a dispute with a casino operator directly, you will need to contact that casino's support team. We are not able to intervene in individual player accounts, but if a pattern of complaints points to a problem we have not reflected in our coverage, we will investigate and update our ratings accordingly.

Thank you for visiting. We look forward to hearing from you.